As President of A Customs Brokerage, I recently had the privilege of attending MANIFEST: The Future of Logistics, tech conference in Las Vegas, where industry leaders and innovators gathered to share their insights on the latest technology trends and their impact on international logistics and domestic distribution.  During my time there, I had the opportunity to reflect on the importance of visibility, data accuracy, communication, and interaction in the world of customs brokerage.

Visibility is Key

Visibility is a critical aspect of any successful business, and the same applies to customs brokerage. With the increasing complexities of global trade, having a clear and accurate view of your supply chain is vital. It not only helps in making informed decisions but also helps in preventing potential delays, losses, and other issues that might arise during the customs clearance process.  We are please at ACB to offer online visibility and tracking options not only showing ETA information but also Customs data, workflow processing and important milestone events in the supply chain.  

Everyone is Talking About Accurate Data

Data accuracy has become a hot topic in the customs brokerage industry, and for good reason. Inaccurate data can cause significant problems for businesses, including delays in customs clearance, additional costs in demurrage and detention, and even legal consequences. That’s why it’s crucial for customs brokers to invest in systems and processes that ensure the accuracy of the data they collect and share. This not only helps in reducing the risk of errors but also helps in improving the overall efficiency of the customs clearance process.

The Importance of Communication and Interaction

Good communication and interaction are key to the success of any business, and customs brokerage is no exception. By establishing clear and effective communication channels with clients, suppliers, and other stakeholders, customs brokers can ensure that all parties are on the same page and working towards the same goals. This helps in avoiding misunderstandings, resolving conflicts, and ensuring a smooth customs clearance process.

In conclusion, my time at MANIFEST in Las Vegas was an eye-opener and a great opportunity to reflect on the importance of visibility, accurate data, communication, and interaction in the customs brokerage industry. I am confident that by focusing on these key areas, we can continue to provide our clients with the best possible service and help them succeed in today’s global trade environment.

In Case You Missed it

The first episode of A Customs Brokerage podcast featuring Gabriel and Fernando Rodriguez, a member of the shipping advisory committee, discussing the Federal Maritime Commission’s Ocean Shipping Reform Act.